FAQs

What products does OrealExpress offer?

We offer fashion jackets and skirts. Please check each product page for available sizes, colors, materials, and prices.

How long does delivery take?

Order processing takes 3–5 business days. Estimated shipping transit takes 7–12 business days after dispatch, for an estimated total of 10–17 business days. Delivery times are estimates. See our Shipping Policy.

How much does shipping cost?

Shipping costs $5.99 for orders below $100. Orders of $100 or more qualify for free shipping.

How can I track my order?

Tracking information is sent by email after shipment. Visit Track Order to check your order.

Can I request a return?

Return requests are accepted within 30 days of delivery, subject to the conditions in our Return & Refund Policy. Contact us before returning an item.

How can I contact support?

Email support@orealexpress.com. Support hours are Monday–Friday, 9 AM–6 PM EST. Include your order number if applicable.